FAQs
Answer your inquiries about the Xcaret Xailing ferries
CANCUN - ISLA MUJERES ROUTE
From Isla Mujeres: Terminal Maritima Isla Mujeres, APIQROO
From Cancún: km 4.5 of the Hotel Zone, Embarcadero Isla Mujeres by Xcaret.
PLAYA DEL CARMEN - COZUMEL ROUTE
From Cozumel: Rafael E. Melgar Ave between Calle Dos norte and Benito Juárez, Col. Centro, inside the San Miguel Dock, Cozumel, Quintana Roo, C.P. 77600.
From Playa del Carmen: Calle 1ra. Sur and Zona Federal Marítima Terrestre, Playa del Carmen, Solidaridad, Quintana Roo. C.P.77710
From Isla Mujeres: Terminal Maritima Isla Mujeres, APIQROO
From Cancún: km 4.5 of the Hotel Zone, Embarcadero Isla Mujeres by Xcaret.
PLAYA DEL CARMEN - COZUMEL ROUTE
From Cozumel: Rafael E. Melgar Ave between Calle Dos norte and Benito Juárez, Col. Centro, inside the San Miguel Dock, Cozumel, Quintana Roo, C.P. 77600.
From Playa del Carmen: Calle 1ra. Sur and Zona Federal Marítima Terrestre, Playa del Carmen, Solidaridad, Quintana Roo. C.P.77710
Approximately 25 min.
It takes about 45 minutes to reach the island.
Yes, there is parking and lockers available at an additional cost.
The parking rate for people visiting Isla Mujeres using the Ferry by Xcaret services is 15 MXN per hour, and from 12 hours is a 100 MXN fee per day that contemplates a 24-hour stay. This rate is valid for Xcaret Xailing and the Teatro de Cancún visitors.
There are several nearby parkings close to the Maritime Terminal to leave your car. We suggest you to check the prices before choosing one.
Yes, pets are allowed.
Yes, there are preferential seats and assigned spaces.
Yes, there is space for luggage storage.